Protecting Our Customers And Staff
Covid-19 Health & Safety Statement updated 05.01.2021
At A World Of Furniture, we consider the safety of our customers and our staff to be our top priority. Our stores in Blandford, Poole, Salisbury and Chandler’s Ford remain closed in line with current government advice.
Order Online for Free Local Delivery Once We Reopen
We are still open for business, and our customers can continue to place orders via our website. We will aim to begin delivering these orders in a safe manner once we reopen. We will be offering free local delivery to our home postcode areas of SP, SO, DT and BH.
When will we open?
We intend to reopen our stores following government guidelines.
Delivery Overview
During the current ‘pandemic’ deliveries to and into our customer’s homes must be as contactless and safe as possible. Following the Government’s Guidelines and carrying out our own thorough Health and safety procedures.
Customers
Customers who wish to have products delivered to their homes must have Covid secure environments. That means ‘homes’ where there are good hygiene regimes’ and no one within the household who is currently infected, within quarantine or is displaying symptoms of Covid-19.
Delivery Level
Until further notice A World Of Furniture will operate two levels of delivery ‘service’:
‘Door step’ - This is available as normal
Our ‘safest’ delivery option, which allows our customers and A World Of Furniture’s staff the best ‘contactless’ approach. Delivered products can be left in secure areas, on door steps or in gardens. This delivery option does not allow staff in to customer's homes. Customer’s must observe Social distancing regulations and allow good contactless access to ‘drop off points’. This delivery option is highly recommended.
‘Two man installation’ - this is still available to purchase but will only be fulfilled after National Lockdown Eases.
A World Of Furniture will carry out this service, with much larger pieces of furniture or installations where both a more professional and thorough outcome is necessary. Customers will have to satisfy all of the Covid safety precautions and make sure they socially distance , do not share enclosed spaces (rooms) with the delivery team, sanitise all areas of possible contact and ventilate where necessary or possible. This level of delivery service is only achievable after consulting with ‘the team’ at A World Of Furniture.
A World Of Furniture’s aim is to provide not only the best possible service but the safest option to help deliver your new piece of furniture to your home. By following the safest protocols we will endeavour to secure the health of our customers and staff.
Questions?
Our customer service team is also on-hand via social media or email if you have any questions about our furniture, delivery options or would like more information about the precautions we are taking to protect your health and safety.
Thank you to all our customers
We truly value the loyalty of our customers during this challenging time and will endeavour to keep you informed if anything changes
Get In Touch / admin@aworldoffurniture.co.uk